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Terms and Conditions:

All rates are quoted in NZ dollars on a per night basis and include 15% GST.  All accounts must be settled directly with Property Name  in New Zealand dollars.

 The prices indicated are per room, for the number of people and the date(s) selected previously, unless otherwise specified (packages).

 The price advertised might not be the same price charged to the credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand we have to convert your  purchase to New Zealand dollars at the exchange rate on the day it is processed.

 Rates do not apply to conferences, conventions or special events for which contracted rates and special terms and conditions are available on request.

  

Cancellation & Refund Policy:

All cancellations must be received no later than 30 days prior to your arrival.

 If you cancel less than 30 days prior to your arrival you will be charged 50% of the total accommodation amount.

 If you cancel 48 hours prior to your arrival or less you will be charged 100% of the total accommodation amount.  This includes no shows and cancellation of nights after arrival.

 Please note:  Special events and promotional room rates/offers  a no cancellation policy applies, which means, no refunds or changes permitted.

 All cancellations and amendments  must be received in writing.  

Refunds will only be made the to the credit card debited for the original transaction.

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